● 100% upfront payment is required to confirm the order. You can pay by Khalti, e-Sewa, Fonepay (Scan & Pay), IME Pay, Bank, Master Card, VISA, Cheque or Cash.
● In the case of Cash or Cheque:
○ to confirm the order by cash payment - Latest by 24 hours prior to the date of delivery.
○ Through cheque - 3 working days prior to the delivery.
● More than 24 hours before delivery: Cancellation with 90% Refund
● 6 hours to 24 hours before a delivery: Cancellation with 50% Refund
● Less than 6 hours before delivery: No Refund on Cancellation
● More than 24 hours before delivery: Rescheduling at Zero Fee
● 6 hours to 24 hours before delivery: Rescheduling at 20% Fee
● Less than 6 hours before delivery: No Rescheduling
In case of bad weather or any similar circumstances which are out of Offering Happiness’s control, the service/dellivery could attract some changes such as location change or postponement or another conducive option.
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