Payment Policy

●       100% upfront payment is required to confirm the order. You can pay by Khalti, e-Sewa, Fonepay (Scan & Pay), IME Pay, Bank, Master Card, VISA, Cheque or Cash.

●       In the case of Cash or Cheque:

○        to confirm the order by cash payment - Latest by 24 hours prior to the date of delivery.

○       Through cheque - 3 working days prior to the delivery.

Cancellation Policy

●       More than 24 hours before delivery: Cancellation with 90% Refund

●       6 hours to 24 hours before a delivery: Cancellation with 50% Refund

●       Less than 6 hours before delivery: No Refund on Cancellation

Reschedule Policy

●       More than 24 hours before delivery: Rescheduling at Zero Fee

●       6 hours to 24 hours before delivery: Rescheduling at 20% Fee

●       Less than 6 hours before delivery: No Rescheduling

Weather

In case of bad weather or any similar circumstances which are out of Offering Happiness’s control, the service/dellivery could attract some changes such as location change or postponement or another conducive option.